Trusted Micro Providers - Fuse Outreach Ltd

Contact name: Katie@fuseoutreachltd.com / Ange@fuseoutreaachltd.com
Telephone: 01782 952010
Email: Katie@fuseoutreachltd.com / Ange@fuseoutreaachltd.com
Areas covered: Hanley, Burslem, Tunstall, Stoke, Fenton, Longton, Shelton, Etruria, Joiners Square, Northwood, Birches Head, Sneyd Green , Middleport, Longport, Bradeley, Smallthorne, Sneyd Green, Moorcroft, Goldenhill, Sandyford, Chell, Chell Heath, Brindley Ford, Packmoor, Penkhull, Boothen, Hartshill, Oakhill, Trent Vale, Basford, Springfields, Shelton, Heron Cross, Mount Pleasant, Fenpark, Berryhill, Meir, Meir Park, Meir Heath, Normacot, Dresden, Blurton, Newstead, Weston Coyney, Lightwood, Abbey Hulton, Bentilee, Bucknall, Eaton Park, Hanford, Trentham, Hollybush, Norton in the Moors, Baddeley Green, Baddeley Edge, Milton, Carmountside, Newcastle under Lyme, Kidsgrove, Chesterton, Wolstanton, Silverdale, Keele, Madeley, Clayton, Westlands, Seabridge, Thistleberry, Cross Heath, May Bank, Wolstanton, Bradwell, Porthill, Dimsdale, Talke, Talke Pits, Butt Lane, Red Bull, Newchapel, Harriseahead, Mow Cop, Chesterton, Crackley, Apedale, Holditch, Knutton, Silverdale, Parksite, Scot Hay, Alsagers Bank, Keele Village, Madeley, Madeley Heath, Onneley, Loggerheads, Ashley, Mucklestone, Knighton, Winnington, Audley, Bignall End, Halmer End, Miles Green, Wood Lane, Boon Hill, Crackley Gates, Betley, Balterley, Wrinehill, Whitmore, Baldwin’s Gate, Hanchurch, Butterton, Acton, Chapel Chorlton, Maer, Aston, Almington, Leek
Further information: Fuse Outreach was built from the belief that every adult, no matter their circumstances, deserves dignity, safety, and a genuine chance to rebuild their life. Our team came together after working across homelessness services, addiction support, mental health care, and community outreach. We saw the gaps — the people falling through them — and we decided to create something different.
We’re a small team by design we are nurse led, and that’s our strength. It means we know every person we support. It means we show up consistently. It means we don’t hide behind systems or bureaucracy — we meet people face to face, on their terms, in their environment, whether that’s on the street, in temporary accommodation, or in their own home.
Our experience spans complex needs, drug and alcohol support, crisis intervention, safeguarding, trauma informed care, and specialist cleaning for high risk or challenging environments. We’ve worked with adults who have been excluded, overlooked, or written off — and we’ve helped them stabilise, reconnect, and move forward.
Fuse Outreach is built on action. We don’t wait for people to come to us. We go out, we engage, we listen, and we support. From emergency welfare checks to structured outreach visits, from harm reduction work to deep cleans that restore safety and dignity, we’re there for the moments that matter.
What makes us different is simple:
We care enough to show up. We’re skilled enough to make a difference. And we’re small enough to stay human.
Fuse Outreach isn’t just a service — it’s a commitment to the people who need it most.

1. Outreach Support for Adults
• Community based support for adults with complex needs
• Street outreach for people experiencing homelessness
• Welfare checks and wellbeing visits
• Engagement with hard to reach individuals
• Crisis response and short notice visits
2. Drug & Alcohol Support
• Harm reduction support
• Relapse prevention guidance
• Motivational engagement
• Support accessing detox, rehab, and treatment pathways
• Ongoing check ins for stability and safety
3. Complex Needs Support
• Support for individuals with multiple challenges (mental health, addiction, homelessness, trauma)
• Person centred planning and goal setting
• Advocacy and liaison with services
• Support with benefits, housing, and appointments
• Safety planning and risk management
4. Homelessness Support
• Assistance accessing emergency accommodation
• Support with housing applications
• Help maintaining tenancies
• Practical support for people transitioning off the streets
• Partnership working with local housing and support agencies
5. Domiciliary & Community Based Care
• Daily living support
• Personal care (where applicable)
• Medication prompts
• Meal preparation and wellbeing checks
• Support to maintain independence at home
6. Specialist Cleaning Services
• Deep cleans for high risk or challenging environments
• Hoarding cleans
• Drug related property cleans
• Trauma informed cleaning approach
• Restoring safe, habitable living conditions
7. Practical Support
• Food parcels and essentials
• Clothing and hygiene packs
• Support with budgeting and daily routines
• Help accessing community resources
8. Safeguarding & Risk Management
• Identifying and responding to safeguarding concerns
• Multi agency working
• Risk assessments and safety planning
• Ongoing monitoring for vulnerable adults
9. Emotional & Social Support
• Building trust and stability
• Reducing isolation
• Encouraging positive routines
• Supporting confidence and independence