Our City, Our Wellbeing, our new Corporate Strategy for the next four years is here

This plan outlines our vision and key priorities to create a thriving city for everyone. We've identified these priorities based on the challenges and opportunities facing our community.

View the Corporate Strategy here...

Policies, procedures and strategies directory - Void Management Policy 2023

The Void Management Policy sets out the council’s commitment to how it will effectively manage empty homes within its stock in order to achieve value for money and make best use of its homes.
The purpose of this policy is to:
• Set out the principles and service standards of the void management service
• Help to meet local housing need by maximising availability of social housing.
The aims of the Policy are to:
• Minimise the length of time that a property is empty, the amount of rental income lost, and costs incurred
• Ensure that properties are let in a clean and safe condition that meets the Lettable standard
• Meet customers’ needs and maximises their satisfaction.
• Provide a value for money service
• Make best use of the void period to meet the council’s investment requirements in line with the HRA Asset Management Strategy 2022-27
• Meet the council’s statutory, regulatory and compliance requirements.