Our City, Our Wellbeing, our new Corporate Strategy for the next four years is here

This plan outlines our vision and key priorities to create a thriving city for everyone. We've identified these priorities based on the challenges and opportunities facing our community.

View the Corporate Strategy here...

Policies, procedures and strategies directory - Rent setting and collection policy

The purpose of this policy is to establish the principles and approach by which Stoke-on-Trent City Council will:

  • set rent levels and service charges for its residential properties
  • set rent levels for its garages
  • deal with recovery of arrears for its residential properties and garages

within a viable and sustaining Housing Revenue Account (HRA) that enables the council to deliver effective value for money services, invest in its properties and provide new social housing to rent

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