Our City, Our Wellbeing, our new Corporate Strategy for the next four years is here

This plan outlines our vision and key priorities to create a thriving city for everyone. We've identified these priorities based on the challenges and opportunities facing our community.

View the Corporate Strategy here...

Contact us about Trade Waste

Track your request

If you want to track your progress of this form, you will need to sign in or register for a MyStoke account.

Register Sign In

Use this form to contact us about trade waste,

Existing Customers can:

  • Report a missed bin
  • Report a damaged bin
  • Increase or decrease your service

Stoke-on-Trent City Council are not currently taking any new trade customers. We are also unable to change the address or ownership of any existing customers. Apologies for any inconvenience caused.

You will receive a response from our Trade Waste team within two working days.

How we use your personal data