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Two-week free period for tenants up-to-date on their rent

Published: Friday, 18th December 2020

Council tenants are reminded that if they have a clear rent account they are entitled to two rent-free weeks over Christmas.

Stoke-on-Trent City Council is reminding its tenants of the rent-free period which runs from the week starting 21 December and again from the week starting 28 December. 

Many tenants without a debt, continue to pay through these weeks to start the year off right and build a buffer on their rent accounts.

Tenants who are in arrears are advised that they must continue to make payments to reduce their debt.

Payments can be made online via or via the 24-hour payment line 01782 234123.

Councillor Carl Edwards, cabinet member for housing and environment, said: “This year has been a challenging 12 months for so many people right across the city. Our housing team has supported tenants wherever possible, including with claims for Universal Credit and to help them maximise their income. 

“Our income advice team has identified £566,807 of additional income for tenants since April and the team has recently worked with the YMCA and Nutribox to deliver Christmas hampers to households throughout the city. For those people who do owe rent, the rent-free weeks are the ideal opportunity to reduce their debt. We continue to increase the number of tenants who pay their rent by direct debit and offer a £200 high street voucher prize draw on a quarterly basis for direct debit payers.”

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