The Service is currently experiencing extremely high demand for copy certificates and is unable to meet timescales for issue.
We have made the decision to close the Copy Certificate Application service until further notice* to enable the team to work through the back log of applications
We are currently only accepting applications for:
- Certificates for births, deaths and marriages that occurred within the last 18 months
- Certificates after inquest
- Those required for URGENT legal purposes - this does not include for passport and banking purposes
- The first marriage certificate(s) following religious marriages once the signed document has been received from the building.
Applications for certificates for family history purposes cannot be accepted at this time*.
If you are unable to wait for a copy certificate please be aware that you can still place an order via the General Register Office using the following link: Order a birth, death, marriage or civil partnership certificate - GOV.UK (www.gov.uk)
*The web site will be updated as soon as we are able to resume this service, thank you for your patience.
The Register Office remains closed for walk-in applications.
URGENT Only applications – see above - You can apply by calling 01782 235260 to order a copy certificate over the telephone.
We hold records for all births, deaths, marriages and civil partnerships in Stoke on Trent since 1837. If the event happened outside Stoke-on-Trent, contact the register office where it took place or the General Register Office .
Royal Stoke University Hospital is in Stoke-on-Trent.
Douglas Macmillan Hospice is not in Stoke-on-Trent . Call Staffordshire registration service on 0300 111 8001 to request a certificate issued here.
Marriage Certificates following ceremonies in the Church of England and other religious buildings. Since the law changed in May 2021 it is no longer possible to be given a marriage certificate on the day of a ceremony. The document the couple and witnesses sign during the marriage ceremony must be delivered to Stoke on Trent Register Office no later than 21 days after the ceremony. The marriage cannot be registered until the signed document has been received by the Registrar. After the marriage registration has been completed any pre-ordered marriage certificate(s) that you have already paid for can be issued and posted to you.
Staff will not contact you once the marriage has been registered. It is your responsibility to submit an application and pay for any certificate(s) you require.
Details from the registers can be released in the form of a certified copy certificate. This is produced at a legally-set fee.
We can issue a certificate to anyone who is able to give us the date of the event and the full personal details of the person whose certificate is needed. No proof of identity is necessary.
You will need to supply us with enough information so we can find the record.
We will search indexes for a period of three years but only where accurate details are provided.