Issue with payments receipts

If you get a 'failed receipt' error message when making a payment, once your card details have been submitted, do not try to make this payment again. To check payment call 01782 234234.

What can I do with my rubbish? - Brown bin


The brown bin collections for garden and food waste have now been suspended in the city, to allow council crews to prioritise the collection of grey bins (for domestic waste) and blue bins (for recyclable waste). Residents are encouraged to home compost their brown bin waste where possible. Grey and blue bin collections will continue, but it is anticipated that they may be impacted on in the coming weeks.

When is my bin collection

Brown bin
Items accepted
  • garden plant waste
  • food waste
  • branches (small)
  • egg shells
  • hedge cuttings
  • leaves
  • moss,
  • plants
  • shrubs
  • teabags
  • uncooked food
  • vegetable peel
  • twigs
  • weeds
  • flowers
  • food waste (cooked and uncooked)
  • scraps
  • greenery
  • bouquets
  • arrangements
  • cuttings
  • vegetables
  • coffee grounds



To reduce the risk of maggots and flies:

  • cover your food waste with garden waste - this will stop the smells that flies are attracted to
  • use an insecticide strip inside your bin

If you need more than one brown bin you can buy an extra one from us by calling 01782 234000.