- How we use your data
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Environmental health functions include food safety and hygiene, workplace health and safety, environmental protection, air quality, contaminated land, petroleum storage, pest control, hair and cosmetic treatments, infectious diseases, welfare funerals and statutory consultee processes.
Information will be collected from inspections, permit and licence applications or registrations, planning applications, complaints, investigations, service requests and enquiries. We also receive information from other agencies and regulators.
To enable us to perform our duties, intelligence and data will be collected, stored and processed about individuals and businesses. All information will be kept securely and in line with our retention policy or as required by law.
The information we collect is used to:
- monitor and secure compliance with statutory requirements
- investigate and enforce relevant legislation
- provide updates on the progress of investigations, complaints and enquiries
- offer advice and guidance to businesses and members of the public
- share intelligence with other regulators
The General Data Protection Regulation (GDPR) regulates all the general processing of personal data that we do with regard to this service. We operate as a competent authority with regard to the law enforcement elements of this work and the processing of personal data for this is regulated by Part 3 of the Data Protection Act 2018.
We use your data in this way in order to deliver a service which is part of our public task. This means we are carrying out a public service in line with legislation.
The General Data Protection Regulation (GDPR) provides you with certain rights regarding personal data or special information we hold, but not all of these rights will be available to you in all situations. Where we are under a legal duty to use data for a particular purpose you will not have the right to prevent it being used in that way.
- you can ask to see the information held about you
- you can ask what is being done with the information held about you
- you can ask to have some of the data held about you deleted
- you can ask to have a decision made about you by a computer reviewed, and ask for a new decision to be made by a person
- you can ask us to stop processing the data we hold about you
- you can ask us to make changes to data about you that you believe is inaccurate
- in some circumstances you can ask us to help you move your information to another organisation
- you can ask us to restrict or limit what we do with your data, for example if you believe the data we hold is inaccurate, or if you believe our processing of the data is unlawful
Data we hold may be shared with the council’s internal audit team for the purposes of evaluating the effectiveness of the organisation’s risk management, control and governance processes, and with the council's corporate fraud team for the prevention and detection of fraud. It may also be shared with organisations outside the council for the purposes of preventing or detecting crime, safeguarding public health, safety and wellbeing or improving the local environment.
Such organisations include:
- other regulators such as Food Standards Agency, Department of the Environment and Rural Affairs, Environment Agency, Health and Safety Executive, HM Revenue and Customs, Department of Work and Pensions, Home Office Immigration, Public Health England, Coroner’s Office, Care Quality Commission.
- other city council departments, such as licensing, trading standards, council tax, legal department, environmental crime, housing
- other local authorities
- police forces and fire and rescue services
- judicial agencies such as the courts and the Crown Prosecution Service
- Who to contact if you have questions
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If you wish to contact us in relation to any of your information rights, email foi@stoke.gov.uk or write to Information Rights Team, Floor 2, Civic Centre, Glebe Street, Stoke-on-Trent ST4 1HH.
Complete the online form
If you wish to complain about how your personal information has been handled by Stoke-on-Trent City Council, contact the information rights team in the first instance using the details above. If you are not satisfied you can complain to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, or call 03031231113