Housing online services

Please be aware you will be unable to access your housing online account due to system maintenance. We appreciate your patience whilst we make necessary updates and hope to have access available ASAP.

Equality impact assessments - The introduction of Universal Credit Full Service

Universal Credit is being implemented by the Department for Work and Pensions however it will impact directly and indirectly on a number of services delivered by and for Stoke-on-Trent City Council.

Furthermore it will potentially change the way in which over 48,000 residents on low income receive financial support.