If you are checking whether planning permission has been granted, then you can check online.
Check whether planning permission has been granted
Not all matters can be dealt with by planning enforcement. Boundary disputes, devaluation of property and commercial competition are not planning matters.
All information you leave will be treated as being strictly confidential. However, it is very useful to have your contact details, should we need any further information, and to be able to let you know the outcome of our investigations.
Leaving your details will help your request to be given greater priority.