Online forms: Report bins left out early

Use this form to report bins or rubbish that is regularly being left out for long periods of time or not being taken in at all.

  • we are unable to take action if it is a one-off problem.
  • bins can be left out after 7pm the night before collection and should be taken in by 7pm on the day of collection.
  • we will take residents' personal circumstances, such as illness or shift work, into consideration when investigating.


  • homes joined by an adopted alleyway must keep their bins within the boundaries of the property
  • we cannot investigate problems with bins being left on unadopted alleyways. Speak to your councillor about adopting the alleyway.