Online forms: Council tax enquiry form

Before completing this form, did you want to do one of these?

Pay your council tax

While we are working on replacing our online account, you can use this form to speak to us about your council tax account.

You can attach documents to this form.

Data and fraud prevention: The information provided on this form may be given to the Department for Work and Pensions and the rent officer service. It may also be used to help with the collection of council tax and for other local authority debt collection purposes.

Some information may also be used to help us to manage council tenancies.

We may also use the information to tell you about other benefits, welfare and related issues. 

By law, we have to protect the public funds we handle.

We may use the information you have provided on this form to prevent and detect fraud, including checks against people living with you, who you have not told us about

We may also share this information with other relevant organisations, including Experian and other credit reference organisations, for these purposes.

Data Protection - At Stoke on Trent City Council we take your privacy seriously and will only use your personal information to administer your account and for purposes required or allowed by the law.  You can find information about how we handle your personal information by visiting You should be aware that we have a duty to protect public funds. We may therefore use the information you provide for the prevention and detection of fraud. We may share this information with other bodies for these purposes. We may also share this information with other departments of the council or other relevant organisations for purposes which may include enforcement.