Statement on Coronavirus

Published: Monday, 16th March 2020

“First and foremost residents are reminded of the importance of regular handwashing with soap and hot water for 20 seconds. The importance of this action cannot be underestimated.

“We are working with the government, the NHS and Public Health England and other partners to do all that we can to keep families and communities in Stoke-on-Trent safe. We urge everyone to keep up to date on the latest information which outlines what individuals should do now we are in the ‘delay phase’ as we aim to delay the peak of the coronavirus nationally until the summer.

“While we understand that individuals are worried, these are unprecedented times and there is no way of predicting what happens next. What we do know is that each and every individual can make a difference and play their part. I would urge residents to apply common sense and look only to the official sources for information. Don’t rely on hearsay or misinformation. As well as handwashing, we ask people to continue to take actions to stay well by self-isolating as required, planning and being prepared, and being kind and considerate of others.” Dr Paul Edmondson-Jones, Director of Adult Social Care, Health Integration and Wellbeing

Stoke-on-Trent City Council leader Abi Brown said: “These are exceptional times which many of us will only see once in our lifetimes. It is in this challenging situation that we are working extremely hard to make sure plans are in place so that essential services can still be delivered. We provide over 700 services to nearly 250,000 residents and this means we have to consider all eventualities. Part of this planning work saw a successful initial trial of our contingency plans on Friday, with teams across the council asked to test work from home arrangements. This was the biggest trial of its kind that we’ve undertaken and our systems worked well.

“We are continuing to develop business continuity plans, with a focus on ensuring we can deliver the most essential services to residents most in need, while at the same time working to support the wellbeing of our staff so that we have enough resources to be able to do this. We are considering arrangements for staff who provide front-line services and we are also continually reviewing contingency plans to ensure they are robust so that council decision-making processes can continue. We continue to work with care homes and care providers across the city to keep the most vulnerable residents as safe as possible following new advice issued by the government including revising visitor policies.

“We know community groups and individuals are already considering how they can help the isolated and most vulnerable. We welcome this and we support it. Given the scale of the pandemic that we’re potentially facing, it is only by working together that we will get through this. We know that people in Stoke-on-Trent will stand up and be counted in these hugely testing times.”  

New advice from care homes issued by the government can be found;

Guidance from care homes

For the latest advice on self-isolating and other important information on Coronavirus


For updates from Public Health England

Public Health England

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