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Gigabit broadband coming to homes and businesses in city

Published: Wednesday, 23rd October 2019

A citywide broadband network with one of the fastest speeds in the country is being rolled out in Stoke-on-Trent – and customers are being encouraged to register their interest.

The project will create the UK’s first ever publicly-owned and operated, open-access gigabit network, with the potential for tens of thousands of homes and businesses to benefit from world-class speeds and improvements in digital technology.

Customers linked to the 60-mile network will be able to choose from a list of independent service providers – including broadband and communications.

Network owner Stoke-on-Trent City Council and partner company LilaConnect, part of the VXFIBER group, launched the roll-out today, Wednesday, October 23. 

City leaders say the project will attract more investment, businesses and jobs to the area, help to boost provision for residents, increase choice and aim to make the broadband market in Stoke-on-Trent more competitive.

Residents and companies are now being encouraged to register an interest in connecting by visiting the LilaConnect website. For more information, they can also follow #stokegigabitcity on social media.

The full-fibre scheme will see cables installed right into homes and businesses – rather than to a street-side cabinet – replacing the old copper wires of traditional broadband.

This will provide access to consistent connections that are around 30 times the speed of superfast broadband – making it possible to download an HD film or game in seconds. 

It also provides ‘symmetrical bandwidth’, which means that upload speeds are exactly the same as download speeds. 

Customers will be able to:

  • have multiple devices running at the same time
  • enjoy crystal clear video calling
  • stream multiple HD videos at once
  • work from home productively and efficiently
  • connect a wide variety of smart devices such as locks or heating

Gigabit connections will also provide significant opportunities for businesses to transform their ways of working – including the creation of new high-tech jobs.

City leaders say this will make Stoke-on-Trent an even more attractive proposition for companies that are relocating or setting up. Business benefits also include: 

  • reduced costs
  • faster access to cloud-based data
  • improved web conferencing and file sharing
  • ncreased protection against hacking
  • more flexible working

The project is expected to create a significant boost to the local economy, by making firms more competitive, attracting inward investment and jobs, improving homes and more.

Gigabit broadband will also play a key part in the city council’s plans for Stoke-on-Trent to become a ‘smart city’ – using infrastructure, information and technology to improve life for everyone who lives, works and visits the region.

The project will help the youngest and most vulnerable residents of the city to access support, while also helping to reduce social isolation and increase community engagement. 

There will be a raft of additional social benefits, including:

  • more efficient public services 
  • improved access to online education tools such as e-learning courses
  • better healthcare – including improved technology and patient monitoring
  • new employment opportunities created by greater digital skills
  • digital and social inclusion projects

The innovative project will use the city council’s existing private optical network ducting and extend that to create the 60-mile system.

Installation will start in Weston Coyney and be followed by Meir, Longton, Shelton and Bentille. If there is enough demand in a particular area, the company will prioritise that part of the city for future installation.

The city council will own the network and VXFIBER is contracted to build and operate the public infrastructure. VXFIBER’s subsidiary, LilaConnect will market, sell, install and maintain the connections from this infrastructure to residents and businesses. LilaConnect does not itself offer any services – just the connections to the fibre network.

LilaConnect currently has a number of approved service providers – including Air Broadband, Bridge Fibre, Pure Broadband and Vonage.

This ‘open access’ model offers a platform for all independent operators and providers to launch their own services over the network. It is based on a business model which has been used in a number of European countries, and where the UK has for some time now been lagging well behind.

Councillor Daniel Jellyman, cabinet member for regeneration, infrastructure and heritage, said: “Access to ultra-fast connectivity is an essential part of 21st century living. It’s about faster speeds and more reliable connections for residents and businesses, but it also plays a vital role in transforming communities with improvements such as better access to employment, education and healthcare. 

“The revenue from the ownership of the broadband network will also provide income which can help us to fund the vital, front line services which residents rely on.

“A gigabit connection puts the city in charge of its digital future for decades to come. It means we are at the forefront of broadband technology in the UK, which will help companies to thrive and also attract investment that can bring huge economic benefits to the area. 

“The network is central to our plans for Stoke-on-Trent to become a smart city – using infrastructure, information and technology to improve life for everyone who lives, works and visits here.”

Mikael Sandberg, chairman at VXFIBER, said: “Stoke-on-Trent is a forward-looking city council with the insight to regard its full-fibre network as a long-term asset. Our continued partnership sets the benchmark for public sector digital delivery initiatives designed to stimulate business innovation and growth, as well as enhancing the lives of citizens. It provides a fully-proven and functioning blueprint for other forward-looking UK local authorities and regional governments to follow. This is wholly in tune with the UK Government’s industrial strategy goal of ‘taking advantage of technology to spread opportunity across the UK’.

“It’s quite simple, city councils and local authorities have four quantifiable objectives – economic, social, environmental and efficiency. However, many are unaware that they have a solution and some of the answer to these objectives right beneath their feet.

“Implementing an open access full-fibre network enables them to generate revenue and retain control and ownership of a digital asset. It signals a dynamic new approach to delivering gigabit broadband across the UK, putting communities in command of their digital destinies.”

The installation of the citywide network is scheduled for completion by spring 2021.

The project is being financed through capital funding of £9.2m from the Department of Culture Media and Sport (DCMS) Local Full Fibre Networks Challenge Fund. Details of the funding were announced in the Chancellor of the Exchequer, Philip Hammond’s, spring 2019 statement. VXFIBER will also invest £10m in infrastructure needed to activate the network. This money from central government and VXFIBER will provide all of the funding needed to create the connections.

Register interest in gigabit broadband

Call the press office on 01782 233653 (journalists only).