It’s Money Matters week

Published: Monday, 4th June 2018

This week, help is on hand for residents so they can check if they are entitled to benefit payments they may not be claiming.

Money Matters week focuses on helping people who may be struggling to manage their money. Trained staff are running drop-in sessions at venues across Stoke-on-Trent and Newcastle-under-Lyme to help people on a one-to-one basis and in complete confidence. At the sessions, people can find out what benefits they could be eligible for, understand how changes in the welfare system could affect them, get advice on budgeting their money and find out what other services that could support them are available. No appointments are necessary at these venues during this week. 

People can drop-in to any of the sessions listed below: 

Monday, June 4

  • Smallthorne Community Centre, 10am to 12pm
  • Newcastle Jobcentre, 9am to 1pm
  • Hanley Library, 10am to 5pm

Tuesday, June 5

  • Kidsgrove Jobcentre, 9am to 1pm 
  • Bentilee Neighbourhood Centre, 10am to 4pm
  • Newcastle Guildhall, 1pm to 4pm
  • Hanley Library, 1pm to 5pm
  • Treehouse Children Centre, Bentilee, 9am to 1pm

Wednesday, June 6

  • Longton Market, 10am to 4pm
  • YMCA Stoke-on-Trent, 5pm to 6.30pm
  • Hanley Library, 9.30am to 12pm

Thursday, June 7

  • Hanley Jobcentre, 10am to 1pm
  • Hanley Market, 10am to 4pm
  • Newcastle Guildhall, 1pm to 4pm

Friday, June 8

  • Hanley Market, 10am to 4pm
  • Longton Jobcentre, 9am to 1pm

There will also be help available all week as usual at: One Smithfield, Hanley; Stoke One Stop Shop; Tunstall Local Centre and Longton Local Centre from 10am to 4pm.

Councillor Abi Brown, Deputy Leader of Stoke-on-Trent City Council and cabinet member for finance and partnerships, said: “Money Matters week runs regularly to help make sure residents know how welfare changes affect them and so that they can check they’re getting the financial support they’re entitled to. We encourage anyone who is concerned or worried about their situation to come along and talk to the Money Matters staff to see what help is available.”

Simon Tagg, Leader of Newcastle-under-Lyme Borough Council said: “Ill health or job instability are just two reasons why residents can suddenly find themselves in financial difficulties but the council wants to reassure those who are struggling that help is available.
“The council is on hand at any time, not just at these useful sessions, to check if people are receiving the right level of benefits and understand welfare changes. It can also offer practical advice on how to manage money better and stick to a budget.
“Even residents who work or own their own home could be missing out on financial support they’re entitled to so it might be worth popping along to find out more.”

Alan Turley chair of the Financial Inclusion Group said: “Money Matters week runs regularly at various time through the year to help make sure people are getting the benefits they are entitled to. During previous weeks, more than £1.5million of unclaimed benefits have been identified. It’s about helping to make sure people don’t have to be short of money if there are benefits which they are fully entitled to but are not claiming and helping clients to manage their money more effectively”

June 13 will see the roll out of Universal Credit across Stoke-on-Trent. Universal Credit places more responsibility on the individual to manage their money more effectively. Claimants will not need to do anything until there is a change in their circumstances (for example, marriage or moving house). 

Anyone with questions about the changes Universal Credit will bring can talk to staff members at any of the events. They can also seek advice from Stoke-on-Trent City Council benefits team, Jobcentre Plus, Citizens Advice, and local centres across Stoke-on-Trent. To find out more information, residents can also go online.

Benefits information

Money Matters weeks are organised by the partners in The Financial Inclusion Group for North Staffordshire, which includes Stoke-on-Trent City Council, Newcastle-under-Lyme Borough Council, North Staffordshire Citizens Advice, Potteries Moneywise, Aspire Housing, Staffordshire Housing, YMCA, and many others. 

Call the press office on 01782 234539.