Shoppers asked for views on market opening times

Published: Monday, 9th April 2018

A consultation has been launched to find out what shoppers think about the opening times of Stoke-on-Trent’s markets.

They are being given the chance to have their say on when indoor and outdoor markets at Hanley, Longton, Stoke, Tunstall, Bentilee and Fenton should be open to the public to make sure the venues are meeting the needs of consumers.

Market traders have already been asked for their views on opening times prior to the public consultation, with feedback received currently being reviewed. The consultation is just one part of a larger scheme by Stoke-on-Trent City Council to improve the city’s markets for traders and shoppers. Other initiatives introduced so far include cutting rent for new and existing stallholders, and a training support programme for traders which will be launched shortly.

The consultation – available online or in markets until April 22 – has a range of questions on shopping habits, including asking people where they shop, what time they do their shopping, and if they shop at the city’s markets or not. Anyone who fills it in will be entered into a prize draw with the chance to win free parking on council car parks for a year, or a 12-month gym membership for two people at Fenton Manor, Dimensions, the Wallace Centre and Northwood.

Councillor Daniel Jellyman, cabinet member for regeneration, transport and heritage, said: “Shopping habits are changing, and we need to make sure that our markets are meeting the needs of shoppers by them being open when they want them to be.

“I really do believe in markets and the value they add to our town centres, as well as the importance of doing what we can to support new and existing businesses. Markets are a great springboard for any business, and if traders are successful, then the market as a whole will be successful, too

“This year we have shown our commitment to markets by introducing a range of initiatives which not only supported existing traders, but attracted new traders, particularly 18 to 25-year-olds. The consultation on opening hours is just one area of work we are looking at – no final decisions have been made and nothing is set in stone. This is about us having a conversation with traders and shoppers and finding out what they think about opening times, asking them if they shop at the markets and if not, why not. We will then use the feedback we receive to consider if any changes need making.

“I’d like to encourage as many people as possible to get involved and share their views with us. It’s important we hear from a broad range of people, which will help us to make our markets even better in the long term.”

Roadshows will be held at the following locations, where shoppers will be able to fill in the surveys:

  • Hanley Market – Monday, April 9,  12pm to 4pm   
  • Civic Centre reception – Tuesday, April 10, 10am to 1pm 
  • Dimensions Leisure Centre –  Tuesday, April 10, 1.30pm to 4.30pm   
  • Stoke Market – Wednesday, April 18, 10am to 1pm   
  • Longton Market – Wednesday, April 18, 1.30pm to 4.30pm 
  • Tunstall Market – Friday, April 20, 10am to 1pm
  • Fenton Manor – Friday, April 20, 1.30pm to 4.30pm   

The consultation can be filled in here

Market consultation

Or responses can be left in boxes at each market.

For all media enquiries please contact the Communications Department at Stoke-on-Trent City Council on 01782 232987.

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