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Covid-secure reopening - sport and leisure

Covid-secure reopening of sport and leisure

We've missed you! And we're delighted to say that our leisure/sports centres are gradually reopening services and facilities in line with the Government's road map.

Gyms and membership

Gyms in Shapes Health and Leisure Club at Fenton Manor Sports Complex, Dimensions Leisure Centre and The Wallace Sport and Education Centre are welcoming members and pay-as-you-go customers for pre-booked sessions only from Monday, April 12. The sites are taking bookings now. 

You can sign up for a gym membership and pre-book sessions from April 6 by using the Active Stoke app (stoke.gov.uk/activestokeapp), booking via the online portal, or by calling your chosen centre (Shapes: 01782 233222, Dimensions: 233500, The Wallace: 233555, New Horizons: 235037). Pay-as-you go customers must also pre-book by first registering at https://leisure.stoke.gov.uk/JoinAtHome/ and then using the same methods as above. 

There is a fantastic offer for new members. For those who sign up, the gyms’ available facilities and activities are FREE to use in April and just £10 in May. We’re also looking after our amazing current members. Since our centres closed their doors, all memberships and subscriptions have been frozen. For existing members, the available facilities and activities are also be free to use throughout April and cost just £10 in May.

During April, we are continuing our ‘global’ access offer, so members will be able to use any of the facilities available at Shapes, Dimensions and The Wallace.

Membership packages are due to return to full price in June when our full range of facilities and services resume. Membership includes a six-month direct debit contract, plus one-month cancellation period.

A very limited number of gym showers and changing room facilities will be available due to social distancing. Therefore, we actively encourage customers to come dressed for your activity and bring along a pre-filled drinks bottle to stay hydrated, and shower at home.

Swimming

Lane and leisure/fun swims - at Fenton Manor, Dimensions and New Horizons Leisure Centre - return from April 12.

Dimensions - The phone lines are open to pre-book your leisure swimming sessions. You can book up to seven days in advance. A maximum of six people are allowed per booking from the same household or support bubble. Call 01782 233500 to book. The dragon slide remains closed and features are subject to availability. For times, click here. Changing rooms will be available before and after sessions. There will be limited lockers available, social distancing measures in place and a give way system in operation within the changing rooms.

Fenton Manor - Lane swims can be booked via the Active Stoke appstoke.gov.uk/sports or calling the centre on 01782 233222. All other swimming sessions must be pre-booked by calling the centre. For times, click here. There will be family 'pod' swimming sessions in the small pool - with a maximum of 2 adults and 2 children per 'pod'. A maximum of seven families will attend each session. Sessions will last for one hour and are available on Monday to Friday and Sunday. To book, call 01782 233222. For times, click here. Changing rooms will be available before and after sessions in limited numbers. Changing rooms and lockers will be allocated to each lane swimmer or household/support bubble on arrival.  

New Horizons - Lane swims can be booked via the Active Stoke appstoke.gov.uk/sports or calling the centre on 01782 235037. All other swimming sessions must be pre-booked by calling the centre. For times, click here. There will be leisure swimming sessions, with restrictions on numbers. Sessions will last for one hour. To book, call 01782 235037. For times, click here. Changing rooms will be available before and after sessions in limited numbers. Changing rooms and lockers will be allocated to each lane swimmer or household/support bubble on arrival.  

Changin rooms are available - we recommend that customers arrive ‘beach ready’.

Other activities

Indoor sports activities for under-18s and for adults within their own household or bubble reopen from April 12.

Outdoor sports pitches reopened on Monday, March 29. For more information, contact dimensions@stoke.gov.uk or energise@stoke.gov.uk

Covid-secure measures

To ensure the activities are covid-secure, the council’s teams have followed guidance from the Government, Public Health England and national governing bodies for sport and leisure.

Safety measures include signage and one-way systems, individual cleaning equipment for each member to collect at reception, hand sanitising stations, extra cleaning by leisure centre teams between sessions, and socially-distanced equipment in the gyms.

Visitors must:

  • Pre-book sessions via the ActiveStoke appstoke.gov.uk/leisure or by calling a centre.
  • Not have any Covid-19 symptoms in the past 14 days;
  • Arrive on time - no more than five minutes early;
  • Follow queues, one-way routes and social distancing;
  • Sign in with a membership card and support track and trace information; 
  • Sanitise their hands on arrival and before/after activities; 
  • Wipe down and sanitise equipment or items used.

Members must give two hours’ notice if they cannot attend a pre-booked session.

Reopening more services

More of the city council’s sports and leisure services are due to reopen in line with the Government’s road map to ease coronavirus restrictions. This will include:

  • Swimming lessons: From April 15 for children already enrolled on a course. Details for new starters will be confirmed at a later date.
  • Stoke Gymnastics Centre: Indoor gymnastics restarts on April 15. New members welcome where spaces permit - email gymnastics@stoke.gov.uk or call 01782 234444.
  • Exercise and fitness classes: A limited programme will return at Shapes, Dimensions and The Wallace from May 17.
  • Active Stoke Community Classes: We will welcome back participants from May 17.
  • Health spa: The suite at Fenton Manor and sauna/steam room at The Wallace will reopen from May 17.
  • Catering: The café/bar will reopen at Fenton Manor/Dimensions for takeaway and table service from May 17.
  • Indoor events: The return of indoor events at a maximum of 1,000 guests or 50 per cent capacity will start from May 17 - email energise@stoke.gov.uk

More info

Leisure centre parking permits that lapsed during the temporary closure can be extended on request.

Customers also have the option to freeze their membership for a further three months if required.

To keep up to date with sport and leisure reopening information, you can also subscribe to our sport and leisure bulletin at stoke.gov.uk/stayconnected or download the Active Stoke app via stoke.gov.uk/activestokeapp

The ActiveStoke app is available for Apple and Android. For more details about services, becoming a member or booking sessions, visit the app, stoke.gov.uk/leisure or call a centre.