Contact us

In an emergency

If you need to contact us in an emergency, our emergency control centre is available 24/7 for emergencies that require an immediate response. 

Only phone the control centre in a genuine emergency, when there is an immediate threat to health or safety

Children's Social care

To report abuse, neglect, or a vulnerable child or young person at risk:
01782 235 100

Adult Social care

To report abuse, neglect, or a vulnerable adult at risk:
0800 561 0015 

Homelessness

If you have nowhere to stay tonight:
01782 233 696

If there is not an immediate risk, see how we can help with homelessness.

Housing Repairs

If you are a council tenant and a reporting an emergency repair as outlined in your tenancy agreement

01782 234 100

Civil emergency

You can use this to report an incident that puts people in immediate danger; such as a collapsing bridge or building, an emergency environmental issue or a severe flood:

01782 234 234