Issue with payments receipts

If you get a 'failed receipt' error message when making a payment, once your card details have been submitted, do not try to make this payment again. To check payment call 01782 234234.

Business support

In this section

  1. Business support during Coronavirus
  2. Discretionary grant fund

Business support during Coronavirus

If you are a business or employer located in Stoke-on-Trent and you have any business related enquiries, due to Covid-19, other than small business rates and grants, such as property related  matters, details about business loans or grants, information for the self-employed.  We are here to support businesses of any size.

We have a dedicated team ready to take your calls and to assist with your specific enquiry:  Please contact us on: (01782) 236878 or e-mail