Issue with payments receipts

If you get a 'failed receipt' error message when making a payment, once your card details have been submitted, do not try to make this payment again. To check payment call 01782 234234.

Policies, procedures and strategies directory - Minor adaptations to people's homes policy

The policy provides guidance on how the council provides housing adaptations costing less than £1,000 in total to people in Stoke-on-Trent with eligible social care needs, to enable them to manage their long-term conditions and disabilities and carry out their daily living activities safely and as independently as possible.