New City Centre Bus Station

photographs of the new bus station from various views

Our iconic new bus station opened on Tuesday 26 March 2013.

The new building cost £15m and has been designed to provide state of the art facilities for bus passengers. It includes 22 bus departure bays, waiting facilities and a passenger information office, interactive touch-screen bus journey planners, a convenience store and toilets for users of the bus station.

Up to 120 buses travel through the station every hour. It operates from 5am until midnight, with CCTV and also benefits from a permanent staff presence to combat anti-social behaviour.



The new bus station has been built on the site of the former John Street surface car park. Work started in summer 2011 and was completed in March 2013. It is part of a multi-million pound development of the City Centre to rejuvenate the area around the old bus station. The redevelopment aims to transform this prominent City Centre site into a premier regional shopping destination.

The design

The unique design of the building, by award winning architects Grimshaw, (who also designed the Eden Project in Cornwall), includes a sweeping curved roof, V-shaped columns and an enclosed, glazed concourse which wraps around the perimeter of the site. Buses arrive and depart via John Street.


To watch the new bus station being built (created using a time lapse camera) please watch the slide show below:


To accomodate the new bus station roads in the City Centre have a new traffic management system, which involved changes to one way streets, bus stop locations and traffic regulation orders. Following consultation we implemented the following changes:

  • reorganising the ways available for buses to get to and from it,
  • introducing a larger pedestrianised area, and
  • making significant changes to on-street parking and loading bays.

We consulted on the work for bus rerouting in the area close to the new bus station in July 2011 and over the wider City Centre in the summer of 2012. As a result of the feedback from the 2012 consultation and other comments and discussions since then, particularly in relation to the proposed Traffic Regulation Orders, we made a number of changes to the original proposals.


The plan below shows where those changes are and how you can get around the City Centre.


The address for the new City Centre bus station is:

Lichfield Street,
City Centre,