Concessionary fares - the national bus pass

What is the national bus pass?

The national bus pass is part of the Government's concessionary fares scheme but is funded by the city council.

What does the pass entitle you to?

The pass entitles you to free bus travel throughout England. It does not cover travel by other types of public transport such as trains and trams. 

You can travel in Stoke-on-Trent with your pass for free at the following times:

Monday to Friday – 9.30am to 11.00pm.
Weekends and Bank Holidays – anytime of the day.

Who is entitled to a pass?

Passes are available to senior citizens and to people with certain disabilities. If you think you may qualify please use the links on the left hand side of this page for more information on the type of pass you may be entitled to.

National Fraud Initiative

Stoke-on-Trent City Council processes your personal information in order to process your concessionary fare travel. We have a duty to protect the public funds we administer and to this end may use the information you have provided to us with for the prevention and detection of fraud. We may also share this information with other bodies responsible for auditing or administering public funds for these purposes. You can visit or email for further information.

Further information

You can contact our safe and sustainable transport team by writing to:

Stoke-on-Trent City Council, City Renewal, Safe and Sustainable Transport Team, Civic Centre, Glebe Street, Stoke-on-Trent, ST4 1HH.

Or you can telephone: 01782 234234 or email: