Bus travel

bus in Stoke-on-Trent

Our bus network is an essential part of the city's transport system with over 14 million passenger journeys a year.

Most bus services are provided commercially by local bus operators. We work with them and neighbouring authorities to provide a number of quality bus corridors where bus priority measures are introduced, bus stops are upgraded and low floor, easy access buses operate.

We offer a wide range of information to help you plan your journey from printed timetables, web based information, a telephone service, text messaging service, roadside timetables and the city centre bus station information kiosk. So you should find lots of help and information to help make your bus journey easy and stress free.

We welcome comments on any aspect of the information and services we provide. If you have any suggestions for improvements please email us on transportation@stoke.gov.uk


Frequently asked questions:

Who do I contact if I have a complaint about a bus service?

Who do I contact if I lose something on the bus?

Where can I find timetable information?

Which stand does my bus go from in the new city centre bus station?

How can I use the text service to find bus times?

How do I apply for a national bus pass?

How do I report damage to a bus stop or shelter?



Do you have difficulty reading the information we produce?

We can supply information in large print, on audio tape, computer disk or in braille. Please contact our Safe & Sustainable Transport Team if you require information in a different format:

Or you can write to: Stoke-on-Trent City Council, City Renewal, Safe & Sustainable Transport Team, Civic Centre, Glebe Street, Stoke-on-Trent, ST4 1HH.

t: 01782 234234

e: transportation@stoke.gov.uk.