Bus travel

We offer a wide range of information to help you plan your journey from printed timetables, web based information, a telephone service, text messaging service, roadside timetables and the city centre bus station information kiosk.

Who do I contact if I have a complaint about a bus service?

Who do I contact if I lose something on the bus?

Where can I find timetable information?

How can I use the text service to find bus times?

How do I apply for a national bus pass?

How do I report damage to a bus stop or shelter?

Do you have difficulty reading the information we produce?

We can supply information in large print, on audio tape, computer disk or in braille. Please contact our us if you require information in a different format:

Or you can write to: Stoke-on-Trent City Council, City Renewal, Safe & Sustainable Transport Team, Civic Centre, Glebe Street, Stoke-on-Trent, ST4 1HH.

t: 01782 234234