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What is Shopmobility?
Shopmobility is a service that hires mobility equipment for use in the City Centre (Hanley). It also offers free parking to
customers. It allows members to use the City Centre’s facilities independently. It is located on the basement floor
of the Potteries Shopping Centre Car Park and is provided by Parking Services which is part of the City Renewal directorate
of Stoke on Trent City Council.
How do I contact Shopmobility?
Tel: 01782 233333
Minicom: 01782 236919
Fax: 01782 233334
Email: Shopmobility@stoke.gov.uk
Address:
Stoke on Trent Shopmobility
Off Brewery Street
The Potteries Shopping Centre Car Park
City Centre
Stoke on Trent
ST1 5AP
When is Shopmobility open?
You can contact us about the service during the following times:
Monday 10am to 4:45pm
Tuesday 10am to 4:45pm
Wednesday 10am to 4:45pm
Thursday 10am to 4:45pm
Friday 10am to 4:45pm
Saturday 10am to 4:45pm
Sunday Closed
What kind of equipment is available to hire?
Shopmobility has a wide range of mobility equipment available to hire. Including:
- Electric Scooters
- Electric Wheelchairs and;
- Manual Wheelchairs
Please click here for a full list of equipment detailing maximum weight capacities and other important criteria.
How long can the equipment be hired for?
As long is the equipment is returned by 4:45 pm on the day it was hired, you can use it for as long as you need. Please tell
the Shopmobility staff if you wish to make a long or short visit. This allows them to book other people onto the equipment
once you have returned it.
Equipment must be returned on the day of hire as we do not have the facilities to rent mobility equipment to people over night.
Where can I use the equipment?
You can use the equipment in the City Centre only. Please see the map attached to the bottom of this page for further
details.
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What if I have never used the equipment before?
Don’t worry, the Shopmobility staff will show you how to operate whatever you’re using. You can practice using
it until you feel comfortable enough to take it into the City Centre.