Accommodation Commissioning Team

The Accommodation Commissioning Team commisions housing-related support services that help vulnerable people to live independently.  Housing related support includes things like:

  • Help to find and set up a new home
  • accessing an alarm system or telecare
  • access to training, employment, health and education services
  • help with getting benefits, managing money and filling in forms
  • getting to know the area where you live
  • having a regular visit from a warden
  • understanding your responsibilities when you live in your own home
  • Help to comply with legal orders, for example, about anti-social behaviour or substance misuse

Housing related support does not include tasks to assist with personal care needs e.g. help to get out bed, help to get washed and dressed etc. 

The team contracts with a range of organisations across the city.   These organisations provide support to people in a variety of settings, such as hostels, women's refuges, supported housing, and in their own homes (known as floating support).

Each service will have its own application process and eligibility criteria.  Please see the table below for contact details of the services we commission.

The team are responsible for ensuring that these services are of a good standard through contract management and service reviews.

 

Accommodation Commissioning Services

Organisation Service Name Type of Service Intended for: Contact phone number Website
Accord Group Rowan Village Extracare housing Frail elderly/older people wtih support needs 0300 111 7000  www.accordgroup.org.uk
Anchor Trust Chell Green Court Sheltered housing Older people with support needs  0845 140 2020  www.anchor.org.uk
Arch North Staffs The Midway Supported housing Single homeless people/Offenders  01782 204479  www.archnorthstaffs.org.uk
Arch North Staffs Supported Lodgings Supported Lodgings Young people leaving care  01782 204479  www.archnorthstaffs.org.uk
Arch North Staffs Julia House Women's Refuge Domestic violence victims  01782 204479  www.archnorthstaffs.org.uk
Arch North Staffs Asylum Seeker and Refugee Support Floating Support Asylum Seekers and Refugees  01782 204479 www.archnorthstaffs.org.uk
Brighter Futures 90 Hope Street Direct access hostel Single homeless people 01782 279234  www.brighter-futures.org.uk
Brighter Futures Learning Disability Partnership Floating Support People wtih learning disabilities 01782 406000  www.brighter-futures.org.uk
Brighter Futures Partnership Housing and Floating Support Supported housing and floating support People with mental health problems 01782 406000  www.brighter-futures.org.uk
Brighter Futures Hopwood Service Supported housing People with alcohol problems 01782 271014  www.brighter-futures.org.uk
Brighter Futures smartmoves Floating support Generic 0808 801 0555  www.brighter-futures.org.uk
Bromford Corinthia Fawn Close and The Wood Alarm Service Community alarms Older people with support needs  0330 1234 034 www.bromfordgroup.co.uk
Crime Reduction Initiatives Eastgate Supported housing People with drug problems  0113 380 4640
 
 www.cri.org.uk
Housing 21 William Birch Court Sheltered housing Older people with support needs  0370 192 4000

 

 www.housing21.co.uk
Midland Heart Reginald Mitchell Court Sheltered housing Older people with support needs  0345 60 20 540
 
www.midlandheart.org.uk
Riverside Alarm Service Community alarms Older people with support needs  0845 111 0000/0345 111 0000  www.riverside.org.uk
Sanctuary Midlands St Judes Court, Victoria Court, Sandon Court, Etruria Locks Sheltered housing Older people with support needs  0800 131 3348 or 0300 123 3511
 
 www.sanctuary-housing.co.uk
Staffordshire Housing Association West End Village Extracare housing Frail elderly/older people with support needs  01782 744533  www.staffshousing.org.uk
Staffordshire Housing Association Alhambra Court, Bradeley Village, Hanover House, Unwin Street Sheltered Housing Older people with support needs  01782 744533  www.staffshousing.org.uk
Staffordshire Housing Association Community alarms in various locations Community alarms Older people with support needs  01782 744533  www.staffshousing.org.uk
Staffordshire Housing Association Revival Home Improvement Agency Home Improvement Agency Older people with support needs/disabled people  01782 749202  www.staffshousing.org.uk
Staffordshire Housing Association Revival Older People's Floating Suppport Floating Support Older People 01782 749202 www.staffshousing.org.uk
YMCA North Staffs Edinburgh House Young people's Foyer Young single homeless people (16 to 30)  01782 222 376

 

 www.ymcans.org.uk
Stoke-on-Trent and District Gingerbread Catherine Court Supported housing Teenage parents (inc couples; expectant teenage mothers  01782 215656
 
 www.gingerbreadcentre.co.uk
Stoke-on-Trent and District Gingerbread Rothesay Court Supported housing Homeless families  01782 344740  www.gingerbreadcentre.co.uk
Stoke-on-Trent City Council Lifelines Community alarms Older people with support needs  01782 234545
 
 www.stoke.gov.uk
Teachers Housing Association New Park Gardens Community alarms Older people with support needs  020 7440 9440  www.teachershousing.org.uk
The Extracare Charitable Trust Berryhill Village/Camoys Court/St Dominic's Court Extracare housing Frail elderly/older people with support needs  02476 506011
 
 www.extracare.org.uk
The Salvation Army Vale Street Lifehouse Direct access hostel Single homeless people  01782 744374  www.salvationarmy.org.uk
Staffordshire Buddies Positive Housing Support Floating Support People with HIV/AIDS 01782 201251
 
www.staffordshirebuddies.co.uk

 

Contact us

Accommodation Commissioning Team
1st Floor
Civic Centre
Glebe Street
Stoke-on-Trent
ST4 1HH

Tel: 01782 232123
Email: AccommodationCommissioning@stoke.gov.uk