Information and Services

Traditionally, social care services have been provided by the City Council but we are now making exciting changes to improve the services offered.  From now on we will put control back in the hands of the people needing our help - you!  This will give you more choice about what services and support you would like to meet your social care needs.

For you to decide which services you would like to use you obviously need to know what is available. Therefore we have joined up with Staffordshire County Council who have launched the ‘Staffordshire Cares’ portal.  Please visit the website by clicking this link 

The website also has a service directory called Staffordshire Marketplace which includes Stoke-on-Trent services and organisations. Work remains ongoing to include more local information. The direct link to this service directory is attached here

If you would like your organisation or service to be included in this directory please follow this link

For any other enquiries or information please email at