Do you provide help to a family member, friend or neighbour who cannot manage on their own because they:

  • are frail
  • have long term health condition
  • have a physical disability
  • have a learning disability
  • have a chronic illness
  • have a mental illness that means that they need support to cope
  • have a substance misuse with drugs or alcohol

Do you provide this support without payment and it is not your employment (paid or voluntary)?

If you answer YES to the above, then, regardless of your age, you are a CARER.

Looking after someone can involve many different tasks such as:

  • providing practical help - shopping, housework, gardening or preparing meals
  • providing personal care - helping the person you care for to get washed and dressed or use the toilet
  • providing emotional support - talking and listening to the person you care for

If you are 18 or over and the person you look after is 18 or over please call the free phone number 0800 561 0015 where a trained advisor will discuss the available services with you and start the assessment process if needed.

If you are a young carer (under the age of 18) or the person you care for is under 18, please call 01782 235100 where you will be able to talk to someone who will give you help and advice.

If you feel that you need help and support or just information on services that are available in Stoke-on-Trent and Staffordshire, whether from us or other organisations, please visit Staffordshire Cares by clicking this link to access the information pages

Please click here to access the new Carer Aware course.

There is also a course for children and young people who are caring for someone.  Please click here to access.