Careers Advice

A range of education and training advice and support is available:

Stoke-on-Trent Careers Service

Young people aged 11 to 19 years, or aged up to 25 years with a learning difficulty or disability, and living in Stoke-on-Trent can get help and support from our careers service on the following:

  • career choice and planning
  • qualifications and how to choose college courses 
  • college applications 
  • university applications 
  • apprenticeships 
  • training courses 
  • job applications 
  • CVs 
  • work experience 
  • skills for employment - group work sessions 
  • preparing for job interviews

We can provide information, advice and guidance for:

  • school age young people
  • those who have left school and are looking to the future
  • those 19 plus who need guidance or a career change

For help, more information, to arrange an appointment or to speak to an adviser if aged below 20 years of age phone 01782 237747, txt 07879 115678, email, or use our contact form - click here to view this.

We will aim to contact you by the next working day.

Information for parents

Parents and carers can help young people to make wise decisions about their future. The following tips are to help you help your children with their future plans:

  • Talk to your child about their career ideas and future plans.
  • Encourage them to look at a wide range of careers - almost every job is open to both males and females.
  • Talk to their careers adviser. Your child may be happy for you to attend an interview with their careers adviser, at school or college, or at your local careers drop in, Careers Advisers are also available at parents' evenings.
  • Encourage them to develop their skills through out of school activites and interests. This will help them when they are applying for courses or jobs.
  • Encourage them to find out about work through work experience and business activities at school or college.
  • Support them with their school work and find out about their progress by talking to their subject teachers at parents' evenings.
  • Go along to other open evenings or careers events at schools or colleges.
  • Contact the careers service for more advice and information on 01782 237747, txt 07879 115678, email or use our contact form (click here to view).Other Services Available

Other Services are available

Work Clubs - Stoke-on-Trent Libraries run work clubs throughout the city, both in libraries and in community locations. The aim of these work clubs is to help people apply for jobs and create CVs – amongst other employment-related skills.  They  offer 1-2-1 employability sessions, a CV creation service and courses to help people build their skills. For further information, please visit the related link on  left of the screen.

Family Information Service - free and practical information and advice to help families with children and young people aged up to 19 years. Visit the Family Information Service web pages (click here) or contact the team by telephone, 0800 015 1120 or 01782 232200, or email

Housing Options – If you require housing advice please contact Housing Solutions (click here for free advice from the council) . Our Housing Solutions Service offers a wide range of housing related advice if you are facing difficulties keeping your home. They can offer advice on how to find suitable accommodation; ways of preventing the loss of your current home; and what your legal rights are as a tenant or home owner.

Contact them on Tel: 01782 233696 or Email

Benefits – For benefits information including child tax credits and JSA hardship please visit