Quality and Performance

The Quality and Performance pages are for providers of Supporting People funded services.  Please hover over the links below to view more information on that subject

The report below looks at the average performance for services, in terms of performance indicators and QAF scores

If you have any problems opening any of the pdf documents, you can download a free copy of the latest version of Adobe from the links on the right.

Performance Monitoring

• Find information for quarterly returns

Client Record Information

• Download local reports for the customers using Supporting People services in Stoke-on-Trent 
• Forms and guidance to complete the Client Record forms

Outcomes Framework

• Download frequently asked questions, short and long term forms and guidance for the Outcomes Framework

Quality Assessment Framework (QAF)

• Download documents relating to the QAF

Contract Management

• View information about our Contract Management Process

Service Review

• Download information about the Supporting People services in Stoke-on-Trent

Accreditation and Exor

• Explaining the accreditation process for providers of Supporting People services in Stoke-on-Trent

Customer Involvement

• Customer questionnaires
• Customer leaflets 
• How to get involved in the Inclusive Forum

Contact the Supporting People team

• General contact details

Ask us a question

• Write a question here about Supporting People and we will get back to you as soon as possible