Waste and Recycling

different coloured bins

This section covers both Household and Business Waste, and also information on Recycling.

Contact us:

Environment and Waste Services

Tel: 01782 234234
Email: enquiries@stoke.gov.uk   

Household waste

Collection takes place on the same day each week unless otherwise advised. The regular schedule may be disrupted during the Christmas and New Year holiday period. If so, we'll publish revised collection schedules in the local press and on this website. We'll carry on normal collection for bank holidays, other than Christmas and New Year.

To find out what you can put in each bin please click here

Please see our pages on the left for full information on household waste.


Same Bin Different Day

For more information please take a look at the information leaflet you’ve received through your door. Or,

Find out when your bin will be collected by clicking here

If no results are returned when you do a search please email:  domwaste.calendar@stoke.gov.uk  with your name, email address, street name and post code and we will send it to you.

Why change the bin routes?

The new-model service could save around £350,000 and deliver a much improved service for residents and tax payers.

The present waste and recycling collection routes were set up in 2007. Since then the city has changed dramatically, with some areas losing houses and others getting new estates.

Council waste planners have used a computerised system, employed by the most efficient waste collection operations in the country, and local knowledge, to plan the new routes.

This tighter focusing of resources will deliver a more effective and more consistent service, making it faster and more efficient too.


How do I order a new bin?

If you need a new bin please call us on 01782 234234 or email: enquiries@stoke.gov.uk    


How do I report a problem?

If you need to report a problem please call us on 01782 234234 or email:  enquiries@stoke.gov.uk   


Business Waste

Anything you or your business owns, or produces, or intends to discard; or anything abandoned on land.

Please see our pages on the left for full information on business waste.