How to contact Development Control

Our development control team is based on the third floor of the Civic Centre in Stoke town centre. Click here for a map of how to find us. The offices are open to the public during the following times:

• 08:45-17:00 Monday to Thursday; and
• 08:45-16:30 Friday.

Outside the above times, you can leave a message on our answerphone or email us.

If you would like to contact a member of our team, please use the following:

• Telephone - 01782 232435
• E-mail - planning.apps@stoke.gov.uk
• Mail - Development Control, Stoke-on-Trent City Council, PO Box 630, Civic Centre, Glebe Street, Stoke-on-Trent ST4 1RF
• Fax - 01782 236676
• Minicom - 01782 232331.

If you have received a letter from us, the name and contact details of the officer handling your matter are shown at the top of the letter.

We are happy to discuss any development control matter over the phone. Sometimes it is better to write to us so we can give more consideration to the matter before we respond.

We can help with all development control enquiries including:

• progress on your application;
• advice on whether or not your development may be granted permision;
• how to submit an appeal;
• where to view plans;
• how to object to a planning application;
• what information we need when you make an application;
• planning application fees;
• planning enforcement complaints;
• how to make a compliment, comment or complaint about our service.

Other enquiries

Here are contact details for other services that you may find helpful.

Building Regulations:

• Telephone - 01782 232459
• Minicom - 01782 236919
• E-mail - due@stoke.gov.uk.

Development and Transport Plans:

• Telephone - 01782 235706 or 232302
• Minicom - 01782 232331
• Fax - 01782 232235
• E-mail - stoke.ldf@stoke.gov.uk .

Click here to go to the main page for Development Control in Stoke-on-Trent.