Compliments, Comments and Complaints

We welcome any feedback about your experience of using our Building Regulations or Development Control services.

• Compliment - when you are happy with our service
• Comment - if can make our service better for you
• Complaint - when we don't get it right

If you wish to make a comment or compliment, use the link from this page to find out how to contact us.

If you wish to complain contact the team you wish to complain about. You can do this by using the link to our contact details from this page. This is the informal way of making a complaint and we will try to resolve it with you directly.

If you wish to make a formal complaint you can do this through our offical complaints procedure. Follow the link to our 'compliments, comments and complaints' page for an explanation of how this works.

We take all feedback seriously.