Contact us

You can contact the city council using our new ask a question system.

Our Ask a Question system provides answers to our most frequently ask questions. It also provides contact details for our services. If you can't find what you are looking for, ask a question and this will be forwarded to the team who deals with the service, who will answer your question. Follow this link to ask a question now.

To contact us out of hours in an emergency you can contact our call centre. More information about Stoke-on-Call.

Check out our customer charter link to find out how we will deal with your enquiry.