Quarterly Performance Reports

How do we measure the Council's performance?

We produce detailed performance reports every quarter. These reports show the council's overall performance as well as how each Directorate is performing on a range of topics.

The reports focus on targets that are not being achieved and areas of concern. This makes it easy to see where we need to make improvements.

The topics covered in each report include:

• The Comprehensive Performance Assessment
• Best Value Performance Indicators
• Compliments, comments and complaints
• Human Resources information such as sickness absence rates
• Local Public service Agreement updates

We also provide these reports and similar versions based on the Overview and Scrutiny Commissions to our Elected Members.

Where can I find out more information?

Follow the links below to view the performance reports.

Who can I contact for more information?

Mave Sall

Telephone: 01782 233019

Email: mave.sall@stoke.gov.uk

Amanda Kingston

Telephone: 01782 238134

Email: amanda.kingston@stoke.gov.uk

Feedback

Please fill in the form below if you would like to provide feedback and click 'Submit Comment'.

Thank you for your views. They are important to us and will be considered. Once your comments have been submitted you will be redirected to the Council and Democracy main page.

To download a copy of the Performance Statements you will need Adobe Acrobat. to download a free copy of Adobe Acrobat please go to www.adobe.com