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Making payments

You can make a payment by telephone using your debit or credit card. Call us on 01782 234234:

  • Monday to Friday - 8.45am to 8pm; or
  • Saturday - 9am to 1pm.

Or you can call our 24 hour automated telephone payments number on 01782 234123. Please make sure that you have your bill and payment cards ready when you call.

If you prefer you can pay online. Please follow this link to pay on-line now or follow this link to find out more about on-line payments.

You can also post your payment to:

Stoke-on-Trent City Council - Payments
PO Box 1490
Stoke-on-Trent
ST4 4TS

You can visit us at the following local centres. Please click on the links to view a map.

Opening hours for these offices is 9am to 4.30pm Monday to Thursday, 9am to 4pm Friday.

Or visit us at: