Trading Standards

measuring alcohol and petrol, child drinking alcohol, counterfeit goods

Our Trading Standards Officers visit premises to check on fair trading issues, trade descriptions, counterfeiting, weights and measures and under age sales of products like alcohol, tobacco, petrol DVD's and knives.

Calibration and testing services are provided by appointment only.  Please telephone our contact centre on 01782 232065 to arrange this.

Our first line consumer advice is provided by the Citizens Advice consumer service. This is a new government backed service giving clear, practical advice free of charge. All the advisors are highly trained to give you clear unbiased advice about how to solve your consumer problems. Call: 03454 04 05 06

For information and guidance notes specific to your business, please follow the link to go to the ERWlN website. (ERWIN stands for 'everything regulation whenever it's needed').

You can contact us at: 

Trading Standards 
Hanley Town Hall
Albion Street
Hanley
Stoke-on-Trent
ST1 1QL

Tel: 01782 232065
Consumer Direct Advice Line: 03454 04 05 06 (Mon-Fri 9.00am - 5.00pm)
Fax: 01782 236496
Email: publicprotection@stoke.gov.uk

Opening times
Monday to Thursday 8.30am - 5.00pm
Friday 8.30am - 4.30pm 

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