Our Licensing Service is responsible for regulating and licensing a wide range of activities including :

  • Hackney Carriage and Private Hire Vehicles, Driver & Operators 
  • Personal and Premises licenses,
  • Sex Shops,
  • Street Collections,
  • Lotteries and Raffles and
  • Scrap Metal.

Please follow the links for more information and application forms

Our fees and charges are below

Our contact details

Licensing Service
Hanley Town Hall
Albion Street

Tel: 01782 232774 (Call Centre open 8am to 8pm Monday to Friday and 9am to 1pm on Saturday)
Email: (customers can e-mail 24 hours a day)

Normal Opening times

Appointments Only:

  • Monday 9am until 4.45pm 
  • Tuesday 9am until 4.45pm
  • Wednesday 9am until 4.45pm 
  • Thursday 9am until 4.45pm
  • Friday 9am until 4.15pm
  • Saturday - CLOSED
  • Sunday - CLOSED

Please note: now that the new City Centre bus station is open, John Street car park, Hanley, Stoke-on-Trent is the car park nearest to Licensing Services.

For car parking information please follow this link

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