Our Licensing Service is responsible for regulating and licensing a wide range of activities including :

  • Hackney Carriage and Private Hire Vehicles,
  • Personal and Premises licenses,
  • Sex Shops,
  • Street Collections,
  • Lotteries and Raffles and
  • Scrap Metal.

Please follow the links for more information, application forms and our fees and charges.  

Our contact details

Licensing Service
Hanley Town Hall
Albion Street

Tel: 01782 232774 (Call Centre open 8am to 8pm Monday to Friday and 9am to 1pm on Saturday)
Email: (customers can e-mail 24 hours a day)

Opening times

Appointments Only:

  • Monday 9am until 4.45pm 
  • Tuesday 9am until 4.45pm
  • Wednesday 9am until 4.45pm 
  • Thursday 9am until 4.45pm
  • Friday 9am until 4.15pm
  • Saturday - CLOSED
  • Sunday - CLOSED

Licensing will be closed over Christmas on Friday 25th December  re-opening on Monday 4th January 2016

Licensing will be closed for team meetings on the following dates between 9:00am and 11:00:

23 September 2015
18th November 2015
13 January 2016
9 March 2016

Please note: now that the new City Centre bus station is open, John Street car park, Hanley, Stoke-on-Trent is the car park nearest to Licensing Services.

For car parking information please follow this link

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