Business Rates

Business Rates (or National Non-Domestic Rates – NNDR) are the way that those occupying non-domestic properties, such as shops, restaurants, pubs, warehouses, factories and offices, contribute towards the cost of local public services.

Up until March 2013, the income from Business Rates was paid into a national pool and redistributed by the Government to councils through a grant settlement. Since April 2013, Stoke-on-Trent City Council has received significantly less money in Government grants but gets to keep a proportion of the Business Rates collected locally, providing a financial incentive to improve the local economy.

We are working hard to support small businesses and grow the local economy as much as possible, by encouraging new business to relocate in the city. We offer:

Click here to view a booklet that gives a detailed breakdown of spending and explains how income from your Business Rates is being used to deliver local services in 2016/17.

Save time and do it online - click through to:

The Online Account makes managing your Business Rates ‘Click and Easy’
You can view your account balance, check payments, apply for discounts, reliefs and exemptions, and more through the Online Account.
Click here for more information or to sign up for free.

More information:

Contact the Business Rates team
By filling in our online Business Rates enquiry form, we can help you quicker - you can also upload any documentary / supporting evidence required for applications using this form if you need to. Click here to contact us.

If you still can’t find the information that you want, and need to contact us regarding your bill, you can
call 01782 238274.