Consumer Advice Service

We provide advice to consumers on faulty goods and poor quality services. We also give advice to traders on their obligations.

Please click here to go to our main consumer advice web pages.

Our address:

Consumer Advice
Regulatory Services Division 
Hanley Town Hall
Albion Street
Hanley
Stoke-on-Trent
ST1 1XP

Tel number: 01782 235000
Fax number: 01782 236368
Minicom: 01782 236429
Email: regulatory.services@stoke.gov.uk

Opening Times:

8.45am to 5pm Monday to Thursday
8.45am to 4.30pm Friday