What is Healthwatch?
Healthwatch is the new independent consumer champion for the public. Its role is to make sure that the views of the public are gathered, listened to and used to improve health and social care services today and shape services for tomorrow.
Healthwatch gives people a powerful voice locally through local Healthwatch and nationally through Healthwatch England.
Healthwatch England (click here to visit their website) provides leadership, support and advice for local Healthwatch organisations.Local Healthwatch is responsible for ensuring that local voices are able to influence the delivery and design of local services.
It also provides information and advice to help people access and make choices about services and helps people to access independent support, if they need it, to complain about NHS services.
Healthwatch Stoke-on-Trent is an independent organisation which is commissioned by Stoke-on-Trent City Council.
The City Council is responsible for ensuring that Healthwatch Stoke-on-Trent is efficient and effective.
If you have any comments about how well Healthwatch Stoke-on-Trent is performing please contact:
Service Development and Modernisation Team Manager, Commissioning and Procurement Division, People Directorate, Civic Centre, Glebe Street, Stoke-on-Trent, ST4 1HH. Email: email@example.com, Tel 01782 235948.